Shipping policy

Perfect β€” here’s a clean, protective, business-smart Delivery Policy you can copy & paste:


🚚 Delivery Policy

At [The Greenbullie Express], we do not offer shipping services. We offer local delivery only.

πŸ“ Local Delivery

β€’ A standard delivery fee of R50 applies within our designated 6 kilometre radius.
β€’ The delivery radius is determined solely by us.
β€’ Any location outside this radius will be reviewed and priced at our discretion.

We reserve the right to decline deliveries outside our approved area.

πŸ•’ Delivery Timeframes

Delivery times are estimates and may vary due to traffic, weather, load-shedding, or unforeseen circumstances.
We are not liable for delays beyond our reasonable control.

πŸͺͺ Age Verification

All deliveries require valid ID upon arrival.
If valid identification cannot be provided, the order will not be handed over and no refund will be issued.

πŸ“¦ Transfer of Responsibility

Once the product has been delivered to the address provided and accepted by the customer (or representative at the address), responsibility transfers fully to the customer.

We are not responsible for:
β€’ Incorrect delivery information provided by the customer
β€’ Failed delivery attempts due to customer unavailability
β€’ Damage occurring after successful delivery

πŸ“Έ Proof of Delivery

We reserve the right to:
β€’ Take photographic proof of delivery
β€’ Require signature confirmation
β€’ Record time and location of delivery

This is for protection against fraudulent claims.

❌ Refused or Failed Deliveries

If delivery is refused without valid reason or if the customer is unavailable, additional delivery fees may apply for re-delivery.

βš–οΈ Legal Compliance

Customers are responsible for ensuring that purchasing and receiving products complies with their local laws.
We reserve the right to refuse delivery at our discretion.